Privacy Policy
Last Updated:
1. Introduction
Vefthrankrax ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vefthrankrax.ddd.
2. Data Controller
Company Name: Vefthrankrax
Address: Mäkitorpantie 18, 00620 Helsinki, Finland
Email: info@vefthrankrax.world
3. Information We Collect
3.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Place an order or request information
- Contact us via email or contact forms
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
3.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
4. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders and inquiries
- To send you marketing communications (with your consent)
- To improve our website and services
- To analyze website usage and trends
- To comply with legal obligations
- To protect our rights and prevent fraud
5. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Consent: When you have given clear consent for specific purposes
- Contract: When processing is necessary for the performance of a contract
- Legal Obligation: When we need to comply with legal requirements
- Legitimate Interests: When processing is necessary for our legitimate business interests
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and conducting our business
- When required by law or to respond to legal process
- To protect our rights, property, or safety
- In connection with a business transfer or merger
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Order information: 7 years (for tax and accounting purposes)
- Marketing consent: Until you withdraw consent
- Website analytics: 26 months
- Contact inquiries: 3 years
8. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights:
- Right of Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at info@vefthrankrax.world.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website. For detailed information about our use of cookies, please see our Cookie Policy.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
12. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
14. Google Ads and Advertising Policies
This website may use Google Ads for advertising purposes. Our advertising practices comply with Google Ads policies, including:
- Prohibited content policies for healthcare and medicines
- Restricted content policies for supplements
- Geographic targeting restrictions
- Misrepresentation policies
We do not make unsubstantiated medical claims, guarantee results, or target sensitive health conditions in our advertising. All product claims are limited to general dietary supplement information and do not imply diagnosis, treatment, cure, or prevention of any disease.
14.1 Geographic Targeting
Our services are primarily targeted to customers in Finland and the European Economic Area (EEA). We comply with local advertising regulations and Google Ads policies applicable to these regions.
14.2 Dietary Supplement Advertising
In compliance with Google Ads policies for dietary supplements, we:
- Do not make claims about treating, curing, or preventing diseases
- Do not guarantee specific health outcomes or results
- Do not target sensitive health conditions
- Provide clear disclaimers that products are not medicines
- Ensure all claims are substantiated and compliant with applicable regulations
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@vefthrankrax.world
Address: Mäkitorpantie 18, 00620 Helsinki, Finland